TERMS AND CONDITIONS

Last Updated: October 12, 2025

  1. INTRODUCTION

Welcome to KeyMySoft. These Terms and Conditions (“Terms”) govern your use of the KeyMySoft website located at https://keymysoft.com (the “Site”) and the purchase of digital products and software licenses offered through our platform.

By accessing or using our Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site.

Company Information: Business Name: KeyMySoft Address: 706 Elgin St, Houston, TX 77006, USA Phone: +212 710 119 815 Email: support@keymysoft.com Website: https://keymysoft.com

  1. DEFINITIONS

“We,” “Us,” “Our”: Refers to KeyMySoft “You,” “Your,” “Customer”: Refers to the user or purchaser of our products “Products”: Refers to digital software licenses including Windows, Office 365, Windows Server, SQL Server, and other software licenses offered on our Site “License”: Refers to the legal right to use the software products we sell “Digital Products”: Software licenses and product keys delivered electronically

  1. PRODUCTS AND SERVICES

KeyMySoft is a digital marketplace specializing in the sale of legitimate software licenses, including but not limited to:

  • Microsoft Windows (various versions and editions)
  • Microsoft Office 365 (various subscription plans)
  • Microsoft Windows Server (various versions)
  • Microsoft SQL Server (various versions and editions)
  • Other software licenses as listed on our website

All products sold are digital licenses delivered electronically via email or through your account dashboard on our Site.

  1. ELIGIBILITY

To purchase products from KeyMySoft, you must:

  • Be at least 18 years of age or the age of legal majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information during registration and purchase
  • Comply with all applicable laws and regulations in your jurisdiction

By placing an order, you represent and warrant that you meet these eligibility requirements.

  1. ACCOUNT REGISTRATION

To purchase products from our Site, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we suspect of fraudulent activity.

  1. PRICING AND PAYMENT

6.1 Pricing

All prices displayed on our Site are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already placed.

The price you pay will be the price displayed on our Site at the time you place your order, except in cases of obvious pricing errors.

6.2 Payment Methods

We accept various payment methods including:

  • Credit cards (Visa, Mastercard, American Express)
  • Debit cards
  • PayPal
  • Other payment processors as displayed at checkout

6.3 Payment Processing

Payment must be received in full before any license keys or products are delivered. By providing payment information, you authorize us to charge the full amount to your chosen payment method.

6.4 Taxes

Prices do not include applicable taxes unless stated otherwise. You are responsible for paying all applicable taxes, duties, and government fees associated with your purchase.

  1. ORDER PROCESS AND ACCEPTANCE

7.1 Placing an Order

When you place an order through our Site, you are making an offer to purchase the selected products under these Terms.

7.2 Order Confirmation

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

7.3 Order Acceptance

We reserve the right to accept or reject any order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent transactions
  • Violations of these Terms

Your order is accepted when we send you an email containing your license key(s) or product activation information.

  1. DELIVERY OF DIGITAL PRODUCTS

8.1 Delivery Method

All products are delivered digitally via:

  • Email to the address provided during checkout
  • Download through your account dashboard on our Site

8.2 Delivery Timeframe

Digital products are typically delivered within 24 hours of payment confirmation, but may be delivered instantly in most cases. If you do not receive your product within 24 hours, please contact our customer support.

8.3 Delivery Issues

If you experience any issues receiving your digital product, please contact us immediately at support@keymysoft.com. Please check your spam/junk folder before contacting support.

  1. LICENSE TERMS AND RESTRICTIONS

9.1 License Grant

Upon successful payment, you receive a non-exclusive, non-transferable license to use the software according to the terms set by the original software manufacturer (e.g., Microsoft End User License Agreement).

9.2 License Restrictions

You agree NOT to:

  • Resell, redistribute, or transfer your license to third parties without authorization
  • Use the license for illegal purposes
  • Attempt to reverse engineer, decompile, or disassemble the software
  • Use a single license on multiple devices unless explicitly permitted by the license type
  • Share license keys publicly or with unauthorized users
  • Violate the manufacturer’s End User License Agreement (EULA)

9.3 Manufacturer Terms

All software products are subject to the End User License Agreement (EULA) of their respective manufacturers. By purchasing and using these products, you agree to comply with the manufacturer’s terms and conditions.

  1. REFUND AND RETURN POLICY

10.1 Digital Product Nature

Due to the nature of digital products and software licenses, all sales are generally final once the license key has been delivered and/or activated.

10.2 Refund Eligibility

Refunds may be granted in the following circumstances:

  • The product key provided is invalid or non-functional
  • The product delivered is materially different from what was described
  • You were charged twice for the same order due to a processing error
  • The product cannot be activated due to a verifiable error on our part

10.3 Refund Exclusions

Refunds will NOT be granted in the following circumstances:

  • You have already activated the license key
  • You changed your mind after receiving the product
  • You purchased the wrong product due to your own error
  • You are unable to use the product due to incompatibility with your system (please check system requirements before purchase)
  • You violated the license terms resulting in deactivation

10.4 Refund Request Process

To request a refund, you must:

  • Contact us at support@keymysoft.com within 7 days of purchase
  • Provide your order number and reason for the refund request
  • Provide evidence of the issue (screenshots, error messages, etc.)
  • Not have activated the license key

We will review your request and respond within 5 business days. If approved, refunds will be processed to the original payment method within 10 business days.

  1. PRODUCT AUTHENTICITY AND LEGITIMACY

All licenses sold by KeyMySoft are legitimate and obtained through authorized channels. We guarantee that:

  • All product keys are genuine and legally obtained
  • Products will activate and function as described
  • We comply with all applicable software licensing laws and regulations

If you receive a product key that is not genuine or does not activate properly, please contact us immediately for a replacement or refund.

  1. TECHNICAL SUPPORT

12.1 Activation Support

We provide support for license activation issues and problems related to receiving or accessing your purchased products.

12.2 Software Support

For technical issues related to the software itself (installation problems, functionality issues, software bugs), you must contact the software manufacturer’s support directly. We are a reseller and do not provide technical support for the software products themselves.

12.3 Contact Support

For activation or order-related support, contact us at:

Email: support@keymysoft.com Phone: +212 710 119 815 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (Central Time)

  1. INTELLECTUAL PROPERTY RIGHTS

13.1 Our Content

All content on the KeyMySoft website, including but not limited to text, graphics, logos, images, and software, is the property of KeyMySoft or its content suppliers and is protected by international copyright laws.

13.2 Trademarks

Microsoft, Windows, Office 365, Windows Server, SQL Server, and other product names are trademarks or registered trademarks of their respective owners. KeyMySoft is an independent reseller and is not affiliated with, endorsed by, or sponsored by Microsoft Corporation or other software manufacturers unless explicitly stated.

13.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from our Site without our prior written consent.

  1. USER CONDUCT

When using our Site, you agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems
  • Use automated systems (bots, scrapers) without permission
  • Engage in fraudulent activities or chargebacks
  • Make bulk purchases for resale without authorization
  • Harass, threaten, or abuse our staff or other users
  • Submit false or misleading information
  1. LIMITATION OF LIABILITY

15.1 To the maximum extent permitted by law, KeyMySoft shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use our products
  • Damages caused by third-party products or services
  • Damages resulting from unauthorized access to your account

15.2 Maximum Liability

Our total liability to you for any claims arising from your use of our Site or products shall not exceed the amount you paid for the specific product giving rise to the claim.

15.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

  1. WARRANTIES AND DISCLAIMERS

16.1 Product Warranties

We warrant that:

  • Products will be delivered as described
  • License keys will be valid and functional at the time of delivery
  • We have the right to sell the products offered

16.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED, OUR SITE AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • Our Site will be uninterrupted or error-free
  • Defects will be corrected
  • Our Site is free from viruses or harmful components
  • The results obtained from using our products will meet your expectations
  1. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless KeyMySoft, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your violation of applicable laws or regulations
  • Your misuse of products purchased from our Site
  1. PRIVACY AND DATA PROTECTION

Your use of our Site is also governed by our Privacy Policy, available at https://keymysoft.com/privacy-policy

By using our Site, you consent to our collection, use, and disclosure of personal information as described in the Privacy Policy.

We use cookies to enhance your experience. For more information, see our Cookie Policy at https://keymysoft.com/cookie-policy

  1. THIRD-PARTY LINKS AND SERVICES

Our Site may contain links to third-party websites or services that are not owned or controlled by KeyMySoft. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that KeyMySoft shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services.

  1. DISPUTE RESOLUTION

20.1 Informal Resolution

If you have any concerns or disputes, please contact us first at support@keymysoft.com. We will attempt to resolve the dispute informally within 30 days.

20.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

20.3 Arbitration

Any disputes arising from these Terms or your use of our Site shall be resolved through binding arbitration in Houston, Texas, in accordance with the rules of the American Arbitration Association.

20.4 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and KeyMySoft individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

  1. TERMINATION

21.1 Termination by You

You may terminate your account at any time by contacting us at support@keymysoft.com. Termination does not entitle you to a refund for previously purchased products.

21.2 Termination by Us

We may terminate or suspend your account and access to our Site immediately, without prior notice, if:

  • You breach these Terms
  • You engage in fraudulent activity
  • We are required to do so by law
  • We decide to discontinue our services

21.3 Effect of Termination

Upon termination:

  • Your right to access our Site will cease immediately
  • You remain liable for any obligations incurred prior to termination
  • Previously purchased licenses remain valid according to their terms
  • Provisions that by their nature should survive termination shall survive
  1. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God (natural disasters, pandemics)
  • War, terrorism, or civil unrest
  • Government actions or regulations
  • Labor disputes or strikes
  • Internet or telecommunications failures
  • Failures of third-party service providers
  1. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, such provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.

  1. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and KeyMySoft regarding your use of our Site and supersede all prior agreements and understandings.

  1. AMENDMENTS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site. Your continued use of our Site after changes are posted constitutes your acceptance of the revised Terms.

We will indicate the date of the last update at the top of this page. We recommend checking this page periodically for any changes.

  1. WAIVER

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of KeyMySoft.

  1. ASSIGNMENT

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

  1. NOTICES

All notices to you will be sent to the email address you provide during registration or purchase. You agree that electronic notices satisfy any legal requirement that notices be in writing.

Notices to us should be sent to:

Email: support@keymysoft.com Mailing Address: 706 Elgin St, Houston, TX 77006, USA

  1. LANGUAGE

These Terms are written in English. Any translations are provided for convenience only. In case of any discrepancy between the English version and a translation, the English version shall prevail.

  1. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

Email: support@keymysoft.com Phone: +212 710 119 815 Mailing Address: 706 Elgin St, Houston, TX 77006, USA Website: https://keymysoft.com

By using the KeyMySoft website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.