PRIVACY POLICY

Last Updated: October 12, 2025

  1. WHO WE ARE

KeyMySoft is a company dedicated to providing high-quality software solutions. Our website address is: https://keymysoft.com

Contact Information: Address: 706 Elgin St, Houston, TX 77006, USA Phone: +212 710 119 815 Email: support@keymysoft.com

We take the privacy of our users very seriously and are committed to protecting your personal data in accordance with applicable laws and regulations, including GDPR (General Data Protection Regulation) and United States privacy laws.

  1. WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

2.1 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.3 Contact Forms

When you submit a contact form on our site, we collect the information you provide, which may include your name, email address, phone number, and the content of your message. We retain this information for a period of 6 months for customer service purposes. We do not use the information submitted through contact forms for marketing purposes without your explicit consent.

2.4 Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For more detailed information about the use of cookies on our site, please see our Cookie Policy at https://keymysoft.com/cookie-policy

2.5 Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2.6 Analytics

We use web analytics services to better understand how users interact with our site. These services may collect information such as your IP address, browser type, pages visited, and time spent on the site. The data collected is anonymous and used solely for website improvement purposes.

2.7 E-commerce Information

During the checkout process on our store, we collect information including:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order Payment information: name, billing address, shipping address, email address, phone number, credit card/payment details Account information: username and password (optional)

We use this information to:

Send you information about your account and order Respond to your requests, including refunds and complaints Process payments and prevent fraud Set up your account for our store Comply with any legal obligations we have, such as calculating taxes Improve our store offerings Send you marketing messages, if you choose to receive them

  1. WITH WHOM WE SHARE YOUR DATA

3.1 Password Reset

If you request a password reset, your IP address will be included in the reset email.

3.2 Payment Processors

We accept payments through PayPal and other payment processors. When processing payments, some of your data will be passed to these services, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

3.3 Caching Services

This site utilizes caching in order to facilitate a faster response time and better user experience. We may use QUIC.cloud services to process and cache your data temporarily. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Please see https://quic.cloud/privacy-policy/ for more details.

3.4 Spam Detection

Visitor comments may be checked through an automated spam detection service.

  1. HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Contact form entries are retained for 6 months.

  1. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your rights include:

Right of access: You can request copies of your personal data Right to rectification: You can request that we correct any information you believe is inaccurate Right to erasure: You can request that we erase your personal data under certain conditions Right to restrict processing: You can request that we restrict the processing of your personal data under certain conditions Right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you Right to object: You can object to our processing of your personal data under certain conditions

To exercise any of these rights, please contact us at support@keymysoft.com

  1. WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service that may be located outside the European Union.

Our hosting and cloud storage services may transfer and store data outside the European Union. We ensure that all service providers comply with European Union data protection standards through data transfer agreements, standard contractual clauses, or certifications such as Privacy Shield (where applicable).

  1. HOW WE PROTECT YOUR DATA

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission Two-factor authentication for administrative access Regular data backups Continuous security monitoring Staff training in data protection Restricted access to personal data only to authorized personnel

  1. DATA BREACH PROCEDURES

In the event of a data breach that may affect your personal data, we have established procedures to:

Detect and contain the breach Assess the scope and severity of the incident Notify competent authorities within the required legal timeframe Inform affected users when necessary Implement corrective measures to prevent future breaches

If you become aware of any security vulnerability, please contact us immediately at support@keymysoft.com

  1. TEAM ACCESS TO DATA

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent Customer information like your name, email address, and billing and shipping information

Our team members have access to this information to help fulfill orders, process refunds and support you.

  1. USE OF COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to improve your experience on our website. Cookies help us to:

Maintain the contents of your cart while you’re browsing our site Remember your login preferences Understand how you use our website Improve site functionality and performance

IMPORTANT NOTE: You can manage your cookie preferences at any time. For detailed information about what cookies we use and how you can control them, please visit our Cookie Policy at https://keymysoft.com/cookie-policy

  1. MARKETING AND COMMUNICATIONS

We will only send you marketing communications if you have given your explicit consent to receive them. You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any email we send you or by contacting us directly.

  1. MINORS

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a minor, we will take steps to delete that information as soon as possible.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.

  1. CONTACT INFORMATION FOR PRIVACY MATTERS

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please do not hesitate to contact us:

Email: support@keymysoft.com Phone: +212 710 119 815 Mailing Address: 706 Elgin St, Houston, TX 77006, USA

We strive to respond to all privacy-related inquiries within 30 days of receipt.